Last Updated: August 23, 2025

1. Introduction

Welcome to Prime Estate Assam. These Terms and Conditions ("Terms") govern your access to and use of our website, mobile application, and related services ("Services"). By using our Services, you agree to be legally bound by these Terms.

Our Services include property listings, subscriptions, home décor products, and digital content. Please read these Terms carefully, as they contain important information about your legal rights, obligations, and remedies.

If you do not agree with any part of these Terms, please discontinue use of our Services immediately.

2. Definitions

• “Company” refers to Prime Estate Assam.

• “User” refers to any individual or entity accessing or using our Services.

• “Services” include property listings, subscription plans, home décor products, digital content, and related features.

• “Content” means all materials on our website or mobile application, including text, graphics, logos, designs, photographs, videos, and data.

3. Eligibility

• Users must be at least 18 years of age and legally capable of entering into binding contracts.

• By using our Services, you represent that you meet these requirements. If you are using our Services on behalf of an organization, you confirm that you have the authority to bind that organization to these Terms.

4. Use of Services

You agree to use our Services only for lawful purposes. Prohibited activities include, but are not limited to:

• Violating any applicable laws or regulations.

• Infringing upon intellectual property or proprietary rights of others.

• Uploading, transmitting, or distributing harmful or malicious content (such as viruses, malware, or spam).

• Attempting to gain unauthorized access to our systems or data.

• Scraping, crawling, or data-mining without prior written consent.

• Misrepresenting your identity, impersonating another person, or providing false information.

• Using our Services to engage in fraudulent or misleading activities.

We reserve the right to suspend or terminate your account if you engage in any prohibited activity.

5. Property Listings and Transactions

All property listings are provided for informational purposes only and are subject to availability. We do not guarantee the accuracy or completeness of listings, which may be provided by third-party agents or users.

Users are responsible for verifying details, conducting due diligence, and complying with applicable laws before entering into any property transactions.

6. Subscriptions and Payments

Subscription packages for property listings are non-refundable. All payments for physical and digital products are subject to our Refund and Returns Policy (see Section 7).

We use secure third-party payment processors (PayPal, Razorpay, Instamojo, Stripe). By completing a payment, you agree to their terms and conditions.

7. Refund and Returns Policy

7.1 Property Listing Subscription Packages

• All subscription fees are non-refundable.

7.2 Physical Products (e.g., Home Décor Items, Furniture)

• Returns accepted within 7 days for:

  • Incorrect products

  • Damaged or defective items

  • Products not matching the description

• Conditions: Items must be unused, in original packaging, and not tampered with.

• Return shipping costs are the responsibility of the customer unless the return is due to our error.

7.3 Digital Products (e.g., Home Design PDFs, Room Planning Materials)

• All sales are final. No refunds or returns will be accepted.

7.4 Property-Related Deals

• For property transactions, please contact our office directly.

8. Privacy Policy

We are committed to protecting your privacy. Our Privacy Policy explains how we collect, use, and protect your personal data. By using our Services, you consent to our Privacy Policy.

9. Cookie Policy

Our website uses cookies and tracking technologies to improve user experience. By continuing to use our Services, you consent to our Cookie Policy.

10. Advertising and Third-Party Services (AdSense Policy)

• Our Services use Google AdSense and other third-party advertising networks.

• These vendors, including Google, may use cookies to serve ads based on your past visits to our website and other websites.

• Google uses the DoubleClick DART cookie to deliver interest-based ads.

• You may opt out of personalized advertising by visiting Google Ads Settings.

• For more information on how Google uses data, visit Google Privacy & Terms.

• Third-party partners may also use tracking technologies for analytics and advertising.

By using our Services, you consent to the use of cookies and personalized ads as described above.

11. Intellectual Property

All content, logos, and designs on our Services are owned by Prime Estate Assam or its licensors. Unauthorized use, reproduction, or distribution is strictly prohibited.

12. Limitation of Liability

• Prime Estate Assam is not liable for indirect, incidental, or consequential damages arising from the use of our Services.

• Property listings are provided "as is" and we do not guarantee accuracy or completeness.

• We are not responsible for losses caused by third-party content, links, or advertisements.

13. Indemnification

You agree to indemnify and hold Prime Estate Assam harmless from any claims, liabilities, damages, or expenses resulting from your use of our Services or your violation of these Terms.

14. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Guwahati, Assam.

15. Changes to Terms

We may modify these Terms from time to time. Changes will be effective once posted on our website. Continued use of our Services constitutes acceptance of the revised Terms.

16. Contact Information

Office Address:
3rd Floor, House No. 234, Rajgarh Bye Lane No. 8, Rajgarh Road, Ward No. 13, Pin: 781003, Guwahati, Kamrup (Metro), Assam, India

Phone: +91 9365709328
Email: [email protected]