​Terms and Conditions

Effective Date: April 11, 2025
Last Updated: April 11, 2025​

---

1. Introduction

Welcome to Prime Estate Assam. By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully.​

---

2. Definitions

• “Company” refers to Prime Estate Assam​
• “User” refers to any individual or entity accessing our services​
• “Services” encompass property listings, subscriptions, home décor products, and digital content​

---

3. Eligibility

Users must be at least 18 years old and capable of entering into legally binding agreements under applicable law.​

---

4. Use of Services

Users agree to use our services only for lawful purposes and in accordance with these Terms. Prohibited activities include, but are not limited to:​

• Violating any applicable laws or regulations​
• Infringing upon the rights of others​
• Uploading or transmitting harmful content​

---

5. Property Listings and Transactions

All property listings are subject to availability and may be withdrawn without notice. We do not guarantee the accuracy or completeness of property information provided by third parties.​

---

6. Subscriptions and Payments

Subscription packages for property listings are non-refundable. Payments for physical products and digital content are subject to our Refund and Returns Policy outlined below.​

---

7. Refund and Returns Policy

7.1 Property Listing Subscription Packages

• All subscription fees are non-refundable.​

7.2 Physical Products (e.g., Home Décor Items, Furniture)

• Returns accepted within 7 days for:​
  • Incorrect products​
  • Damaged or defective items​
  • Products not matching the description​
• Conditions:​
  • Items must be unused and in original packaging​
  • Products with broken seals are non-returnable​
  • Return shipping costs borne by the customer unless the return is due to our error​

7.3 Digital Products (e.g., Home Design PDFs, Room Planning Materials)

• All sales of digital products are final.​
• No returns or refunds accepted.​

7.4 Property-Related Deals

• For issues related to property transactions, please contact our office directly.​

---

8. Privacy Policy

We are committed to protecting your privacy. Our Privacy Policy outlines how we collect, use, and safeguard your personal information. By using our services, you consent to our data practices as described in the Privacy Policy.​

---

9. Cookie Policy

Our website uses cookies to enhance user experience. Cookies help us understand user behavior and improve our services. By continuing to use our website, you consent to our use of cookies as detailed in our Cookie Policy.​

---

10. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Prime Estate Assam or its content suppliers and is protected by intellectual property laws. Unauthorized use is prohibited.​

---

11. Limitation of Liability

Prime Estate Assam shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with the use of our services.​

---

12. Indemnification

Users agree to indemnify and hold harmless Prime Estate Assam from any claims, damages, or expenses arising from their use of our services or violation of these Terms.​

---

13. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Guwahati, Assam.​

---

14. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting on our website. Continued use of our services constitutes acceptance of the revised Terms.​

---

15. Contact Information

Office Address:
3rd Floor, House No. 234, Rajgarh Bye Lane No. 8, Rajgarh Road, Ward No. 13, Pin: 781003, Guwahati, Kamrup (Metro), Assam, India.​

Phone: +91 9365709328
Email: [email protected]​

---

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.